Opera II has many innovative features to help businesses; a primary example being Opera II’s instant messaging capability – Pegasus Instant Messenger (PIM).



PIM is Opera II's unique real-time reporting, scheduling and instant messaging tool, designed to address the challenges organisations face when attempting to manage and distribute business information.

In today's age, nobody can afford to wait for monthly or weekly management reports to determine the health of their business; PIM automatically distributes real-time business critical information in the form of a discreet pop-up instant message, as and when you need it.

Increase Productivity

Where many other real-time reporting systems are flawed due to a singular reliance upon e-mail to distribute and carry information to recipients, PIM combines business management and instant messaging capabilities. This provides customers with a completely new business tool; one which increases productivity. Evidence suggests that when exposed to instant messaging there is a drop of 15% - 25% in the number of e-mail communications, and a corresponding drop in the number of telephone calls. The addition of PIM to an organisation delivers a valuable but low cost resource, one which is on constant alert, running reports to a user-defined schedule and alerting management whenever a business rule is broken or certain event criteria fulfilled. Additionally, PIM provides a live, peer to peer, presence aware system for real-time interpersonal communication.

PIM has many business critical uses, such as escalating overdue invoices to the Credit Control Manager, monitoring stock levels and warning when stock has dropped below its minimum level, and notifying budget holders of information which is outside budgetary control thresholds.

The content of each message is dynamically generated, using real-time data within Opera II, and is completely up to date. PIM can be easily configured, via a user-friendly wizard and messages can be defined in a variety of ways: by business rules, criteria or timed events.

Confidential and Secure

Uniquely, there is no need for a permanent web connection or e-mail, as is the case with most other instant messenger type products. PIM is entirely LAN-based (Local Area Network) and does not support communication outside the firewall. This means that communication through PIM is completely confidential and secure, as well as free of viruses, spam and junk mail.

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